Innovise Managed Services has two core practice areas which can deliver
point solutions or work in concert to provide an end-to-end custom
solution. Areas of expertise include ERP implementation and support,
EDI, data synchronization and OSS (primarily the Tivoli Netcool range).
Innovise's Application and Integration practice has over 20 years
of experience and partners with a range of technology leaders.
Systems integration and EDI: Innovise partners with best in breed
partners to deliver B-2-B and A-2-A integration services and managed
service solutions, including data synchronization.
Application management: Innovise has extensive experience in core
applications development, deployment and managemet - including ERP,
CRM and custom systems.
Innovise's OSS practice is a European leader in specialised integrations
of software applications in the OSS market space. Innovise excels
at implementing 'best of breed' solutions, to enable the management
of networks, business services, assets, inventory and QoS.
Key partnerships with OSS leaders such as IBM Tivoli Netcool, Managed
Objects, Compuware and Alarmpoint provide a strong solution portfolio.
Innovise Software has two core product sets. Workforce management:
staff scheduling and rostering, employee recruitment and vetting,
time and attendance. Compliance management: performance monitoring
using PDA based paperless auditing patrols. Innovise software is used
to deliver measurable improvements to organisational performance by
reducing costs and enhancing service quality.
Innovise has two workforce management product platforms, each providing
a modular set of solutions to improve organisational performance:
TimeGate workforce management software suite - the heart of the system
is a staff scheduling engine linked to real time time-and-attendance
capture using telephone and clock-in devices
Servicetrac online staff scheduling, T&A and paperless auditing
- a fully hosted modular system with staff scheduling, T&A capture,
performance auditing wth PDAs and real time patroling with ActiveGuard
and PDAs or offline patroling with the PES
Innovise Software is market leader in the facilities management vertical
and is growing rapidly in other service markets such as healthcare,
business services and transport.